The order products are shipped and received across the whole Greece through a freight forwarding service.
The charge the customer is borne by relates to the shipment of merchandise from the headquarters of the freight forwarding company in their area (except the Prefecture of Chalkidiki, served by forwarding agencies in Thessaloniki).
If the customer wishes to have door step delivery, they should negotiate the cost with the freight forwarding company in question.
For the city of Athens, the deliveries of the products are carried out on the sidewalk. If the customer wishes to have delivery on a floor, they should come to a separate agreement with the agency. The shipping cost is a minimum of € 30. In case the shipping cost differs, we contact the customer before the shipment of the products, in order to give them a detailed update.
Deliveries in the prefectures of Argolis–Corinth–Arcadia shall not be borne by the customer. For purchases over 900 euros the products are shipped for free. Remote areas are excluded from free shipping and the shipping fees will be calculated accordingly upon notice. All locations outside city limits of courier services are defined as remote areas.
The delivery department uses the details as stated during the order. You are not obliged to provide the delivery department with your phone number. However, in case you do not do so, or you state the wrong number, the products will be returned to our warehouses, and you are then responsible for any shipping charge involved in the reshipment of the order.
Your phone number will not be given to any third parties for advertising purposes. Please read our privacy policy.
You can ask for the option of friends or relatives receiving the order on your behalf at a different address than yours through a relevant option on the site either following phone contact or e-mail.
All deliveries are signed by you, and you shall keep the receipt.
In case the delivered goods have any signs of damage due to transport, you can refuse to receive them, state it in writing in the form you will sign or indicate it to the delivery staff.
In any other case, we assume no responsibility.
